Orient Industry Japanese Love Doll Information

For Overseas Customers Considering an Orient Industry Doll

This page is written for those who are seriously considering a purchase from overseas.
It summarizes the basic process and the key points to proceed safely and with confidence.

Orient Industry dolls are not mass-produced. Each doll is a made-to-order premium product crafted by skilled artisans in Japan.
Because of this, it is natural to have concerns such as “Is the process safe?”, “Will it truly arrive?”, and “How long will it take?”

This page is designed to reduce those concerns and help you take the next step calmly.

Important Note About This Site

This site organizes the information overseas customers need and provides guidance based on information received from the official manufacturer.
However, final specifications and terms of use are always determined by the information provided directly by Orient Industry.

Overview of the Ordering Process

Since every doll is made to order, the process is different from typical online shopping.
You can confirm details through consultation before proceeding.

1. Discuss model and specifications (You + Orient Industry)
2. Prepare your space and storage environment (You)
3. Understand basic care and prepare essentials (You)
4. Production begins after payment
5. Shipment and arrival

Production Time and Delivery Time

The production period is approximately 4–5 weeks, depending on specifications and circumstances.

Delivery time varies by country, shipping method, and customs conditions.
Please confirm details directly with Orient Industry during consultation.

Customs and Import Issues

If a shipment is seized or held by customs, the situation will be handled under the manufacturer's full support and guarantee policies.

What to Prepare Before Ordering

• Secure sufficient storage space
• Confirm how you will receive the package
• Plan for weight and handling
• Prepare basic care items
• Plan for privacy

Payment Options

Installment payments may be available.

If you wish to pay by credit card or other methods, please inform Orient Industry in advance during consultation.

Consultation With the Manufacturer

You can confirm specifications, conditions, and shipping details directly.
Once you are fully satisfied, you may proceed with the order.

Communication in English is available.

Important Shipping & Privacy Information

■ Shipping label information
The sender’s name typically appears as “Orient Industrial.”
For privacy protection, product descriptions such as “Health Equipment” (for large items) or “Parts” (for smaller items) may be used.
These labels can sometimes be adjusted upon request.

■ Discreet packaging
Products are carefully packed in a special packaging box designed to protect both the product and the customer’s privacy.

■ Package size and weight
Depending on the model, the shipping box may be approximately 112 cm in height, with weights ranging from about 36 kg to 48 kg.

■ Alternative delivery options
Delivery to a local shipping office (such as a UPS facility) may be available instead of home delivery.
You will be notified once the package arrives for pickup.

However, regulations regarding love dolls may vary depending on the laws and political conditions of each country.

For shipments to China, delivery may sometimes be routed through Hong Kong.

Customers considering an overseas purchase are advised to contact Orient Industry in advance to confirm the latest regulations and shipping conditions.

Frequently Asked Questions for Overseas Customers

Official FAQ excerpt:

■ How will the sender’s name appear on the shipping label?
The sender’s name typically appears as “Orient Industrial.”
For privacy protection, product descriptions such as “Health Equipment” (for large items) or “Parts” (for smaller items) may be used.

■ How is the product packaged?
Each product is securely packed in a special reinforced shipping box designed to protect both the product and the customer’s privacy.

■ What are the package size and weight?
Depending on the model, the shipping box may be approximately 112 cm in height, with weights ranging from about 36 kg to 48 kg.

■ Can I receive the package somewhere other than my home?
Yes. Delivery to a local shipping office (such as a UPS facility) may be available instead of home delivery.

■ Is international shipping discreet?
Packaging, labeling, and delivery procedures are designed to minimize disclosure of the package contents.

Final Step: Contact the Official Manufacturer

Orient Industry Official Inquiry Page

Browse Official Models

Visit the Official Shop Page